NextWarehouse
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NextWarehouse Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
NextWarehouse has 1.6 star rating based on 7 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Consumers are not pleased with Diversity of Products or Services and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Top NextWarehouse Reviews
"Simple Review #1450291500"
Horrible paid to have the shipment sent in 2-5 business days. They told me they would refund my shipping cost. Then called back and said they wouldn't because...
"Did not honor my order"
“Placed an order for thousand of dollars worth of graphic cards back on December 2017, 2 weeks later I was told they were on back order (which I was fine with)...
Hackensack, New Jersey
If I could give them ZERO STARS I would
Worst customer service ever
Did not honor my order
- Rip-off
If nextwarehouse feels like it's a scam it's because it is!
I ordered products from there totaling approximately $800. They repeatedly tell me that the items are on backorder and that they may be able to get them in a few weeks.
Yet on their site they still claim to have these products in stock. Don't trust these people it's a scam they will rip you off. I'll be lucky to get my money back. If you think you got lucky cuz you found something in stock there at a decent price, you're wrong, there just tricking you.
These people have repeatedly lied to me.
I'm confident they will continue to lie to me. And I'm sure they're lying to you.
After 4 weeks, still no delivery of order, no tracking #, no refund!
"TERRIBLE company to do business with! I placed an order 4 weeks ago.
They still insist that the order has shipped but cannot provide a tracking number or proof of shipment. After waiting 4 weeks for the order to arrive I told them to just cancel the order and refund my money. They said that's not possible until the package gets to me and either refuse it or return it to them. WHAT PACKAGE?!
Who's knows if it will ever even arrive when I ordered it 4 weeks ago. It's been 4 weeks and they still cant even provide a tracking number for it!
CRAZY company. AVOID at all costs!!!!"
- 4wks after order still no delivery
- 4wks after order still no tracking number
- 4wks after order still no proof of shipment
Preferred solution: Full refund
Should have read reviews
Should have checked the reviews
Towson, Maryland
Horrible Ordering website updates
- Ordering updates
Preferred solution: I think I deserve some compensation for this major error beyond just a refund of original amount of order
Be aware of free shipping
Portsmouth, Virginia
Possible active duty military descrimination
Brooklyn, New York
DO NOT BUY FROM NEXTWAREHOUSE>COM
They sent me damaged merchandise and then wanted me to pay shipping to return it along with a 15% restocking fee,
They totally screwed me.
4 months later I still have a broken item.
They are no help whatsoever.
If you buy from them after reading this you deserve what you get.
Don't be a fool like I was.
This should be enough information for you to know better but since the form requires 100 words you will have to forgive the rambling on because I need to leave another 50 words.
This is really a bad idea because you waste everybodies time trying to fill in words that are unnecessary. Have a nice day.
Preferred solution: Full refund
Mesa, Arizona
Should not sell and charge for an item that is not available
Lincoln, Illinois
Rca Headphones Review
Springville, New York
Canceled order without informing me
Watch Out!!!! Late Delivery. Inaccurate Invoices. Bad Customer Service. Buy Somewhere Else.
Preferred solution: Price reduction
Viroqua, Wisconsin
Never will do business with them again
Ridiculous customer service. I placed an order, three days later received notice it was backordered, six days later received notice it was available and if I hadn't cancelled it, I would soon receive a tracking number.
A week later still hadn't heard anything, so I went to their website and discovered the item was cancelled. Filled out the online customer contact form to ask why, didn't hear anything. Four days after that, I called them and was told the order was cancelled the day *after* I got the email saying the order was available. Why?
No idea; someone in "the warehouse" cancelled it. So I'm SOL. They said I could feel free to re-order but they wouldn't honor the lower original price (it's gone up by $30). They were completely unwilling to work with me.
I kept asking why, if I didn't cancel the order, did they? Never got any sort of answer other than I should shop at Amazon.
Really - they told me to shop at amazon.com.
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Stop with the "discrimination" nonsense. Being in the military has absolutely nothing to do with this.
They took your order and charged you. They received the money you paid but didn't have the product. When it did come in, they messed up and didn't send it to you. Typical fubar situation common in businesses.
They didn't want you to initially cancel the order 4 months or so ago because they wanted the sale. Now, they seem to have cancelled it and you should receive the refund credit on your charge account. Keep watch. If it doesn't show up in a week or so, file a dispute with the card issuer for non receipt of merchandise.
You should still be within the time-frame to dispute this. As an aside, the price of $99 was much too expensive for a 64GB memory card and their new price of $129 is exorbitant. The price on these things has gone down tremendously in the past few month. Check on Amazon and you will be able to get something as good for less money.
Stay away from this company from now on. Semper Fi
I don't think this person really is in the military. They have to be smart to defend a country and this ignorant person cannot even spell discrimination.