Ordered an item from NextWarehouse online. They sent an Email confirmation that showed that the item was NOT in stock and was back ordered. I called and they had no idea when the item would be in stock...so, I immediately cancelled the order and was given a...Read more
I place an order and received an invoice via email. After about 10 business days and no sign of my order I finally contacted customer service department after several tries. I was informed that the order was cancelled the next day after I placed the order because the...Read more
Springville, New York
Watch Out!!!! Late Delivery. Inaccurate Invoices. Bad Customer Service. Buy Somewhere else. It appears that NextWarehouse is really a conglomeration of drop shippers. I ordered an "in stock" MSI 960 Graphics card paying for two day shipping that was finally...Read more
Ridiculous customer service. I placed an order, three days later received notice it was backordered, six days later received notice it was available and if I hadn't cancelled it, I would soon receive a tracking number. A week later still hadn't heard anything, so I...Read more
Rca Headphones Review
Horrible paid to have the shipment sent in 2-5 business days. They told me they would refund my shipping cost. Then called back and said they wouldn't because one of the day's wasn't a shipping day it was for processing
Ordered a laptop, paid for expedited shipping, entered a shipping address different than my billing address as I had moved earlier that week and had not updated my credit card address. They sent it to my billing address in another state. I had to call a friend to go...Read more
I was just called and informed that the part we purchased this morning was in stock, but we would not get what we paid for because they only had one left and they were going to sell it to another preferred party. We were just an internet order and even though the...Read more
Return Policy Review
Received an item that was different than describe. The buying process was incredibly smooth and quick. The return process is awful other animal. I am already a week into the return process and cannot even get a return email because their processes at this company are incredibly slow. If you add in return shipping and possible restocking fee, I would not do business again with next warehouse.
Nextwarehouse, Inc. http://www.nextwarehouse.com Tech Dept. 220 Reese Road Tel: 877-235-6628 State College, PA 16801 SHIP TO: Nextwarehouse, ATTN: TECHNICAL / RMA DEPARTMENT 220 REESE ROAD, STATE COLLEGE, PA 16801 RMA NUMBER: _________________ Order Date: 12/19/13...Read more
I placed an order while site showed stock. They pushed it back 4 times, over 3+ weeks. They finally offered free shipping - but charged it anyway claiming "I didn't ask for free shipping" (when I had 3+ times before they offered!) I told them to reverse the shipping...Read more
Do you have something to say about NextWarehouse? What happened? What can we help you with?