"TERRIBLE company to do business with! I placed an order 4 weeks ago. They still insist that the order has shipped but cannot provide a tracking number or proof of shipment. After waiting 4 weeks for the order to arrive I told them to just cancel the order and refund...Read more
I didn't like
- 4wks after order still no tracking number
- 4wks after order still no refund
- 4wks after order still no proof of shipment
Yep, they're crooks alright. Ordered a new tv, then called when it didn't arrive. They said they cancelled my order (but never bothered to let me know that). Then they said that I'd have to pay double if I still wanted the tv. Best part was that the "manager" was...Read more
Worst ecommerce company. Place order May 25, confirmed their manufacturer had product in stock before ordering. They cancelled my order, didn't let me know and didn't refund my money. I had to call to find all this out and demand a refund. I would not recommend this...Read more
NextWarehouse - Should have read reviews
Placed an order for a 300$ keyboard and they couldn’t use my credit card for some reason, called they were very helpful and said pay through PayPal so that’s what I did. Thought all was good till I checked tracking and it says they canceled it. No email no call just canceled out of nowhere.
Rca Headphones Review
Horrible paid to have the shipment sent in 2-5 business days. They told me they would refund my shipping cost. Then called back and said they wouldn't because one of the day's wasn't a shipping day it was for processing
Return Policy Review
Received an item that was different than describe. The buying process was incredibly smooth and quick. The return process is awful other animal. I am already a week into the return process and cannot even get a return email because their processes at this company are incredibly slow. If you add in return shipping and possible restocking fee, I would not do business again with next warehouse.
Wanted to place an order that web site indicated was free shipping, but was told that's incorrect. Asked to speak to someone that could assist in working this out and was told no one was available. They're not available to take calls was the verbiage used. No...Read more
On 12/23/2015, I placed an order for two Sandisk 64GB memory cards (item # 1596786) for $99.88 each. At the time of the order, these items were in-stock and payment was made to my credit card, as confirmed by Customer Representative Nigel Grandy ext. 481. However, the...Read more
They sent me damaged merchandise and then wanted me to pay shipping to return it along with a 15% restocking fee, They totally screwed me. 4 months later I still have a broken item. They are no help whatsoever. If you buy from them after reading this you deserve what...Read more
Ordered an item from NextWarehouse online. They sent an Email confirmation that showed that the item was NOT in stock and was back ordered. I called and they had no idea when the item would be in stock...so, I immediately cancelled the order and was given a...Read more
I place an order and received an invoice via email. After about 10 business days and no sign of my order I finally contacted customer service department after several tries. I was informed that the order was cancelled the next day after I placed the order because the...Read more
Springville, New York
Watch Out!!!! Late Delivery. Inaccurate Invoices. Bad Customer Service. Buy Somewhere else. It appears that NextWarehouse is really a conglomeration of drop shippers. I ordered an "in stock" MSI 960 Graphics card paying for two day shipping that was finally...Read more
Ridiculous customer service. I placed an order, three days later received notice it was backordered, six days later received notice it was available and if I hadn't cancelled it, I would soon receive a tracking number. A week later still hadn't heard anything, so I...Read more
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